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ACTIVE RESPONSE 5.1 TOPICS BLUEPRINTS TROUBLESHOOTING DOC INDEX


 

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BladeCenter's internal network interfaces in "err-disabled" state

know-how:

Network: Troubleshooting

Intended for use with Cassatt Active Response Standard Edition, Premium Edition and Data Center Edition V5.1.

The following material outlines problems you may encounter with your system's network, along with the steps to solve those problems.

BladeCenter’s internal network interfaces in "err-disabled" state

Description

Autonegotiation causes the BladeCenter’s internal network interfaces to be put in a disabled state.

Resolution

Autonegotiation, which allows the simple, automatic connection of network devices, causes the interface on the BladeCenter's Cisco intelligent Gigabit Ethernet Switch Module (iGESM) modules to be put in an "err-disabled" state when the link changes state rapidly in a short interval. This rapid change is known as link flapping, which can be caused by autonegotiation timing issues, bad cables, and bad interfaces.

The following procedure shows how to fix this issue on the switches:

  1. Log into the BCMM.
  2. Select the "Management" link under I/O Module Tasks.
  3. Select the "Advanced Management" link under the Bay 1 ESM.

    As an alternative to accessing the switch via the BCMM software, you can also telnet directly into the IP address for each switch shown in step 2.

  4. Select the "Start Telnet Session" button near the bottom of the page.
  5. A new window appears with a telnet login prompt.  Use the IBM default supplied user ID and password unless the login has been changed from the default. The default user ID and password are USERID and PASSW0RD, where 0 is a zero and not a capital O.
  6. Enter the following :

    conf t
    no errdisable detect cause link-flap
    Control
    + Z
    write mem
    exit

  7. Close the telnet window to the switch.
  8. Repeat steps 3-7 for each iGESM in BladeCenter chassis.

In addition, you will need to clear any interfaces that were disabled due to the link flapping.  To do that, run the following commands when logged into the switch module:

config terminal
interface range GigabitEthernet0/1 - 14
shutdown
no shutdown
exit
exit
show interfaces status err-disabled
(no ports should be listed)

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